REPORTS TO: Senior Therapist/Therapist Manager
The spa is based at the prestigious One Warwick Park Hotel in Tunbridge Wells, Kent.
As a Beauty Therapist, you will provide consultations and treatments to clients, maintain and improve services to them, ensuring they are carried out in a professional manner at all times.
DUTIES AND RESPONSIBILITIES
To carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.
To give professional advice to guests and promote available treatments.
To promote products, along with a full home care prescription.
To stay with the guests throughout the treatment, escorting them to and from the reception area.
To liaise in a positive and constructive manner with the hotel management and receptionists in order to meet the ever changing needs of our guests. Flexibility and cooperation are required.
To attend any appropriate training courses required.
To keep up to date with developments relating to the product ranges and any new treatments.
To ensure that equipment is fully operational and clean and report any defects to maintenance as appropriate
To adhere to Health and Safety regulations by using safe work practices.
To turn off equipment and lights after use.
To ensure all equipment and utensils are appropriately sterilised.
To be punctual at all times.
To attend all departmental meetings.
To inform the Senior Therapist of any medical conditions or behaviour from guests that is unusual or causes concern e.g. skin condition, bruising etc.
To assist in the cleaning and tidying of the treatment areas including laundry runs etc.
To ensure your room is fully prepared and stocked before your first treatment.
To report any incidents, accidents or any guest dissatisfaction to the Senior Therapist or hotel day manager.
To undertake any other reasonable duties as delegated by the Spa or Hotel Management Team.
NVQ 2 and 3 or equivalent.
Experience working in a Spa or Beauty Salon.
Will consider newly qualified Beauty Therapist.
Good motivational skills
Outstanding customer service
Effective communication skills dealing with client’s individual requirements and needs.
Attention to detail
Knowledge and Understanding
Knowledge of all treatment procedures and product and be able to adapt treatments to a clients need.